SimpleACME1. Who provides the service
SimpleACME, Weierweid 9, 6122 Menznau, Switzerland, operates simpleacme.com. Contact support@simpleacme.com for service, account and subscription questions. These terms govern the technical service. By creating an account or using the service, you agree to them. You must be at least 18, legally able to contract, and authorized to act for any organization you represent.
2. What SimpleACME provides
SimpleACME hosts delegated ACME DNS-01 challenge records. You add the assigned CNAME to your DNS and configure your ACME client to update its assigned TXT record through our authenticated API. Your normal DNS-provider API credentials are not required by SimpleACME.
Your ACME client and certificate authority issue and renew certificates. You remain responsible for client configuration, private keys, certificate installation, renewal scheduling and monitoring. SimpleACME does not issue certificates, guarantee certificate authority approval, or manage your application. A DNS authorization change in the activity timeline is evidence of an update, not proof that a certificate was issued or installed.
3. Accounts, domains and credentials
Use accurate account information, protect your login and assigned API credentials, and notify us promptly of suspected compromise. Only register domains you control or are authorized to manage. Use a registration for its subscribed domain scope. Do not share or resell credentials, impersonate other domain owners, evade payment controls, or use the service for abuse or unlawful activity.
A free account can prepare one demo single-domain registration. Demo registrations cannot update challenge TXT records. Wildcard registrations and paid single-domain registrations are provisioned after payment is accepted. Follow the CNAME instructions shown in your account. DNS records are public and may be cached by others.
A wildcard certificate such as *.example.com covers first-level names such as app.example.com. It does not by itself cover example.com or a.b.example.com; request the appropriate additional certificate names with your client and plan accordingly.
4. Yearly subscriptions and payment
Current standard prices are USD 34.99 per year for a single-domain subscription and USD 89.99 per year for a wildcard-domain subscription. The currency, applicable taxes, final total and renewal terms are shown before you pay. Each purchased domain uses a recurring yearly subscription. There is no monthly plan or paid trial.
Paddle is the merchant of record and authorized reseller for purchases processed through its checkout. Paddle handles payment collection, applicable transaction taxes, receipts and payment processing. Your purchase is also subject to the Paddle Buyer Terms and applicable Paddle policies. We receive subscription and transaction status; do not send us card numbers or payment credentials.
Subscriptions renew automatically each year unless future renewal is canceled. Keep your billing details current. Any future price change will apply prospectively with notice before the affected renewal as required by applicable law. The checkout and renewal notice identify the price payable for that term.
5. Renewal cancellation and paid-term access
You may stop future automatic renewal through the available Paddle subscription management options or by contacting support@simpleacme.com before your renewal is processed. Include your account email and domain. Cancellation does not normally provide a pro-rated refund for unused time.
Paid update access continues until the original paid subscription end date when future renewal is canceled. Pausing or canceling billing does not turn a yearly purchase into daily access or restart the paid term. A failed renewal does not extend access into an unpaid term. After paid access expires, challenge updates are disabled until a qualifying payment restores access.
An approved refund, chargeback or payment reversal disables updates for the affected domain immediately, including where an approved refund covers only part of that payment. Security, abuse or legal restrictions may also require earlier suspension. Existing certificates are not automatically revoked by disabling DNS updates; future validations and renewals may fail. See our refund policy.
6. Availability and acceptable use
We aim to provide a reliable service, but do not promise uninterrupted operation or a particular service level unless separately agreed in writing. DNS propagation, certificate authorities, networks, your DNS provider and your own systems can affect validation. Maintain appropriate renewal monitoring and allow time to resolve failures before certificates expire.
Do not attack, overload, probe other customers' registrations, bypass access controls, or use the API outside its documented purpose. We may apply reasonable limits and suspend harmful or unauthorized activity. Where practicable, we will explain account restrictions and provide an opportunity to resolve them. Mandatory legal obligations and urgent security risks may require immediate action.
7. Service changes and account closure
We may improve integrations or change the service. Material adverse changes to a paid service will be communicated in advance where reasonably possible, with remedies required by law. You may request account deletion through support. Deleting an account does not itself cancel a Paddle subscription: ask us to stop renewal as part of the request and retain your confirmation. Some billing, security and legal records must be retained as explained in our privacy policy.
8. Responsibility and liability
You are responsible for your systems, domain authorization and lawful use. To the extent permitted by applicable law, the service is provided without additional warranties and liability for an ordinary service claim is limited to the fees paid for the affected subscription in the preceding 12 months. We exclude indirect or consequential business losses only where legally permitted.
Nothing in these terms excludes liability for fraud, intentional misconduct, gross negligence, personal injury where applicable, or any liability or consumer remedy that cannot lawfully be excluded or limited. Mandatory consumer rights take precedence over conflicting wording.
9. Governing law, disputes and changes
Swiss law governs these service terms, subject to mandatory protections available to consumers in their country of residence. Competent Swiss courts have jurisdiction only to the extent permitted by mandatory jurisdiction rules. Contact support@simpleacme.com first so we can try to resolve a concern.
We may update these terms and will show the effective date here. Material changes affecting existing subscriptions will be notified through an appropriate account or email notice. Changes do not remove accrued rights or override mandatory law.